When off-rolling a student, you have the option to add a Removal Grounds Reason, which will display on the front page of their profile once they're off-rolled.
If you have added the incorrect reason and need it changing to something else, this will need to be changed for you.
- If your school is supported by ScholarPack directly, click the 'Contact Us' button in the top right of the Help Centre.
- If your school uses a Support Partner, please contact them. Click their name in the top right of your ScholarPack above the search box to see their contact details.
Please include the student's ID number and what the Removal Grounds Reason needs to be changed to from the options in the dropdown shown in the image below.
When off-rolling a student, adding a Removal Grounds Reason is optional, and not to be confused with the Leaving Reason, which is required.
For further guidance on whether you need to add a Removal Grounds Reason, and if so what it should be; please refer to the DfE guidance or contact your Local Authority.