Contracted Role is missing for a staff member in the Central Register

The contracted role field in the Central Register pulls through from contract information entered on a staff member's profile. If this field is showing as blank, it's likely down to either the staff member having no 'Main Contract' assigned, or no 'Role Identifier' set on their main contract.

  • To be able to get to this menu item, you’ll need to have the Admin role and the Central Register Viewer role.
  • To make changes to this page you will need the Central Register Editor role.
  • To make changes to a user's profile, you'll also need either the Senior Management Team, Human Resources, or Admin role.

If you don’t have this, you’ll need to ask your team to give you access by following these instructions: How do I add a user role to a staff member?

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Set a contract as the Main Contract

Navigate to the staff members profile either by searching their name in the top right of your ScholarPack, or via Admin > Personnel > Staff.

Click the cog next to the contract you wish to set as main.

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Click the check box for Set as main contract.

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Click Update at the bottom to save your changes. You should see the contract now has the words (Main Contract) on it.

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Add a Role Identifier to a main contract

Navigate to the staff member's profile either by searching their name in the top right of your ScholarPack, or via Admin > Personnel > Staff.

Click on their Main contract to expand it and check the role identifier field. To edit it, click the cog next to 'Main Contract'.

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Click the dropdown field next to 'Role Identifier' and select the correct role.

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Click Update at the bottom to save your changes.

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Navigate back to the Central Register, and you should see the 'Contracted Role' field is no longer blank.

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