The contracted role field in the Central Register pulls through from contract information entered on a staff member's profile. If this field is showing as blank, it's likely down to either the staff member having no 'Main Contract' assigned, or no 'Role Identifier' set on their main contract.
To access the Central register, you will need the Admin and CR Viewer user roles. To make changes you will also need the CR editor role. To access and edit contract information for a staff member, you will need the Admin and HR user roles. Guidance on assigning user roles can be found here: Add Additional User Roles to a Staff Member
Set a contract as the Main Contract
Navigate to the staff members profile either by searching their name in the top right of your ScholarPack, or via Admin > Personnel > Staff.
Click the cog next to the contract you wish to set as main.
Click the check box for Set as main contract.
Click Update at the bottom to save your changes. You should see the contract now has the words (Main Contract) on it.
Add a Role Identifier to a main contract
Navigate to the staff member's profile either by searching their name in the top right of your ScholarPack, or via Admin > Personnel > Staff.
Click on their Main contract to expand it and check the role identifier field. To edit it, click the cog next to 'Main Contract'.
Click the dropdown field next to 'Role Identifier' and select the correct role.
Click Update at the bottom to save your changes.
Navigate back to the Central Register, and you should see the 'Contracted Role' field is no longer blank.