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Why is a parent(s) are not receiving our texts?

Why is a a parent(s) are not receiving our texts?

There can be a number of reasons, too numerous to go into but these simple steps can be checked by the parent(s)

  • If you have a SIM card, ensure that it is inserted properly.
  • Make sure your carrier supports SMS, MMS, or RCS messaging.
  • Check your plan or credit balance to see that you have enough to send/receive messages
  • See if you have signal.
  • Check if you’re on airplane mode. If you are, turn it off.
  • If you have the sender stored as a contact, delete them and add them again.
  • Check if you blocked them.
  • Verify that their phone number is correct.
  • Check with your provider for any issues.

 

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