Q: How can I run a report with FSM and contacts telephone numbers?
A: If you go to Reporting>Reports>Custom Report (Grey tab)
Choose Create a Report - New Report
On the Right hand side under the Display - General Columns, tick contacts 1 & 2. Using the Support tab in the same area, tick FSM claiming and FSM eligable.
At the bottom of the page, using the Run report button - create your report.
You are then able to name the report, delete any column you do not wish to have using the Bin icons in the column headings and export it to a document of your choice using the Icons at the top right hand corner of the page.