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I am restricted from accessing an area on ScholarPack, can you give me access please?

 

Question: I am restricted from accessing an area on ScholarPack can you give me access please? 

 

Answer: Unfortunately giving staff members access to certain areas on the system is not something we can do for you, as this must be managed in house. Here are your options; 

  • You will need to ask the Sysadmin (System Administrator) to go to Admin>Personnel>Staff>Go to your profile>click Change Password/Roles and holding down the "CTRL" key select the roles you need to have and click change.
  • If no one at your school has the Sysadmin role, please ask your Headteacher to email support@scholarpack.com requesting the Sysadmin role to be added to their profile, we will then add this and the Headteacher can now go on to the profiles and assign the access needed. 
  • Please note we are unable to provide Sysadmin access to anyone other than the Headteacher and this must be and emailed request. 
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