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The attendance percentages on the Dashboard are far too low and students have no weekly breakdown table on their attendance tab - why is this?

 

Question - The attendance percentages on the Dashboard are far too low and students have no weekly breakdown table on their attendance tab - why is this?

Answer - The first place to look is the School Details table to check your year start and end dates. Head to Admin>Config>Core Setup>School.  The Year Start is the first day students are back in school that academic year, and the Year End is the last day of student registers. Click on edit at the top of this table and amend the dates if incorrect. Then go to Home>Dashboard to check the attendance figures, as well as a student attendance tab to view the attendance weekly breakdown. This ought to resolve the issue. If you have any further concerns with this, please email support@scholarpack.com.

 

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