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I gave a new student a UPN but now I find they had one at their previous school, what do I do?

 

Question - I gave a new student a UPN but now I find they had one at their previous school, what do I do?

Answer - If the UPN you provided has not been used for any official purposes (assessment exports or Census returns), you can just go to the student's extended tab and replace the UPN with the one from the former school, then save at the base of the tab. If your UPN has been used previously for reporting purposes you may need to talk to your Local Authority to get advice on what action to take.

 

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