Data missing from Student ATF/CTF when importing to ScholarPack.

 

Admin>Students>Full ATF/CTF Importer

 

mceclip0.png

If when trying to import an ATF or CTF to ScholarPack and you experience an error, please check the following:-

  • Is there a number in brackets at the end of the file name i.e. 964583_CTF_964538_001 (1). If you can see there is - remove the brackets and the number and try to import again.
  • Has the previous school entered leaving dates for the student (s)?
  • Is there over-lapping SEN dates for the student (s)?
  • Is there duplicate Free School Meal Dates (FSM)?

If after checking all this and the error persists, please upload the ATF/CTF file into your Secure Upload Area of ScholarPack.

mceclip1.png

mceclip2.png

Once you have done this, can you please email support@scholarpack.com or phone 01522 716049 to let us know you have done it and you are having issues. 

 

Was this article helpful?
0 out of 0 found this helpful