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Student on CTF not Importing

FAQ 

Question - Student on CTF not Importing

Answer - Some reasons as to why a CTF will not import are:

  • The file name is invalid - if you download a CTF more than once you will get a (1) in the file name - this needs to be removed before the file can be imported. 
  • The CTF is not for your School - please check that the second set of numbers in the file name are your schools LEA/ESTAB number. 
  • You didn't click Enrol or Merge Record before you clicked Finish import - when importing CTF's the import page has either an Enrol Button in the table with the students name, or a Merge Record button. If you do not click this before you click the Finish Import button, then the import will not work.  
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