This indicates that your school is a special school however the student is not listed as having a SEN provision.
If your school should not be listed as a special school this can be amended via Admin > Config > Core Set Up > School and edit.
If the school type is correct, you can add an SEN provision for this pupil by searching their name in the top right hand search bar, once on the profile click onto the support tab and then click onto the cog next to SEN.
Top Tip: Monitoring is counted as No Special Educational Need (N).
