This would indicate that the pupil has more than one permanent exclusion listed. To amend this please go to Admin > Students > Search Not on Roll and search the name in the individual student dropdown and choose, then click onto profile (if the pupil is off roll) or search the pupil name in the search bar in the top right hand side of the screen (if they are on roll). On the profile click onto the conduct tab and select exclusions to the bottom left of the screen here you can check the exclusion data entered.
