Please complete all the steps below to ensure your ScholarPack portal is ready to be used by your School. If at any point you are unsure on where an area is within ScholarPack, all our training and support guides can be found HERE.
If you want to read more about your onboarding process, please see our information article HERE.
**Please disregard any mention of LastPass within the training video. We NO LONGER use this service. Please follow the steps detailed in the below guide.**
***This set up will take approximately 30-40 minutes - It is very important that each step is fully completed as this will ensure that your MIS works correctly, shows accurate information and that you can be supported by your support team. ***
At the bottom of this guide you can download and print off the Set Up Checklist and/or a pdf of the guide to assist you with your set up.
Step 1 - Accessing Your ScholarPack Portal
Within 48 working hours after your migration is complete, you will receive an email from us which will contain the URL (web address) to your school's ScholarPack portal, your username, links to our support guides and you'll also be advised that you will shortly receive a phone call to provide you with your temporary password (this email will be sent to the main contact that we have been provided with).
Once you are signed into ScholarPack for the first time, the first thing you will need to do is change your password from the temporary one that you have been provided. For security, we also advise you to change your password every 90 days, never save your password to your browser/device auto-fill and also never share your password with other members of staff.
To change your password: Select Home>My Password, enter your new password and click Save.
Step 2 - Core Set-Up
To access this, please go to: Admin > Config > Core Setup
The Core Setup area contains setting options that control the core functionality of ScholarPack, for this set up you will be looking at 4 sections (School, Holidays, Years and Forms), please see below:
'School' is where you can record all of the school's information which is needed in order to send information to the LA (Local Authority) or DfE (Department of Education) as part of your census return. Once set, the majority of the data within this area will not need to be updated unless you need to make any changes. Any information that needs to be changed as part of the end of year process (e.g dates for the academic year) are changed when you complete your year end within ScholarPack.
Under the 'School Details' header within 'School', please click the Edit button to enter your details.
Note: It is very important that this step is fully completed with accurate information to ensure your ScholarPack platform functions correctly.
Note: If you are unsure about any of the information you are required to enter, please go to the official government website: Get Information About Schools. Also, if you see that your LA, Estab, URN or school name is showing incorrectly within ScholarPack, please contact your support team.
This section will allow you to set the dates when the school will be closed e.g. Christmas, Easter, half terms, bank holidays and training/inset days. By entering in the school holidays accurately you will avoid any gaps in attendance.
You can enter a school holiday by using the 'Holiday' drop down box and selecting the appropriate holiday. Next you will need to enter the 'Start Date' and 'End Date' (weekdays) then click the Add Holiday button. Note: Please ensure to enter holidays for the entire academic year that you are currently in as well as the previous year, this will ensure your attendance data is correct for those periods.
This area allows you to enter the school's Academic year groups. This information is used throughout ScholarPack in areas such as generating registration forms, and assessment classes.
Note: When completing this section, please ensure to use the correct numeric value in the 'Academic Year' field, however, the 'Description' can be entered with whatever value you require (but no duplicates please!). These can be changed at any time by selecting the Edit button next to the year you wish to change.
Forms are usually registration (pastoral) groups but are sometimes named differently, dependent upon each school's preferences. In ScholarPack, forms are your registration groups (these may be the same as your academic classes).
You will need to fill out the 'Abbreviation' and 'Description' fields and then click on the Save New Form Group button (each form will need to be entered separately). These can be changed at any time by selecting the Edit button next to the Form you wish to change. Please do not have any duplicates in the Abbreviation and Description column or your reports will be affected. Each entry needs to be unique. If new Form names are required for the next academic year, please enter them as new Form names instead of editing the existing forms. If your forms are in the incorrect order, please drag and drop these into place.
Note: Getting ready for your year end? Your form set up will be slightly different, please see HERE.
Step 3 - Register Configuration
Here you will be presented with the options to configure what you would like Teachers to see on the registers in Home > Register.
The Edit function will allow you to be able to select 'Yes' or 'No' for 'Meals', 'By Form', 'By Class', 'Show All Codes', 'Show Aspects', 'Show Notes', 'Show % Attendance', 'Clubs', 'Negative Register', 'Show Y Codes' and 'Show Remote Learning'. Once you have made your selections, please click Update to save any changes.
For further information on the 'Register Config' page, please go HERE.
Step 4 - Tutors
You can access this by either clicking Configuration at the top of the page to go back and then selecting Tutors or go to Admin > Config > Tutors
Once your Teachers are in ScholarPack you can assign them to the form they will be responsible for, to do this, click on the green Assign button and select Year and/or Form from the drop down boxes, once you have made your choice, click on Update to save.
You can assign a staff member to more than one form by clicking Manage and using the second set of drop downs below the current saved one. You can also have more than one teacher assigned to a form.
Note: If there are certain tutors not showing within this section, this would indicate that they do not have a username created or the teacher role assigned to them.
Step 5 - Ensure Your Attendance Is Up To Date
The best way to check if you have any gaps within your register and also resolve these, is to use the report called 'Gaps in Register by Date' which will also guide you to the 'Manage Register' section if any gaps need filling (in bulk or individually). If you see any gaps within this report but when using the 'Fix Gaps' feature they are no longer showing, this will be due to children who are no longer on role, therefore, please remember to tick the option to view these former pupils. To access this report, please go to:
For further information on how to use this report, please click HERE.
For further information on how 'Manage Register' works, please click HERE.
Note: If there are a lot of gaps, resolving these directly within the 'Manage Register' section may be more time effective. Also, if you are not a member of the admin team, you may want to hold this step until after you have provided access to admin staff members to allow them to assist with this requirement.
Step 6 - Confirm Active Students and Staff
To confirm all of your students have migrated correctly, please use the 'Class Numbers' report, you can access this by going to Reporting > Reports > Class Numbers
Note: You may also need to check if your migrated off-roll pupils have a leaving date present. You can check this by going to Admin>Students>Search Not On Roll
To confirm all of your staff have migrated correctly, please use the staff 'Custom Report' report (green area); you can access this by going to Reporting>Reports>Custom Report (Green). Once you have this report open, please ensure to tick the 'Active' option on the filter selection, if any staff are showing as inactive when they shouldn't be, please go to the staff members profile to resolve this (Admin>Personnel>Staff). If you believe there may be some staff members missing, please try selecting the 'show inactive staff members' option first, however, with some previous MIS systems, staff may not have been migrated if they were not entered correctly/details missing.
If there are any issues with your migration, please contact the ScholarPack team at firstname.lastname@example.org
Step 7 - Retrieving Your Staff Credentials
We have already created your staff log in details and saved these as a printer friendly file within your ScholarPack portal in the 'Secure Upload' section. Once you have downloaded these, you can print this out, cut out, and then provide these to your personnel ready for them to start using ScholarPack!
Your 'Secure Upload' area can be accessed by going to Admin>Secure Upload, once there, click on the file name of the file you wish to download, it will then ask you to sign in again with your ScholarPack credentials, once you have done this you will see the file automatically download to your computer!
Below is an example of what the credentials will look like:
Step 8 - Assigning Access Roles to Staff
When a login credential is created for a staff member, they will be assigned the 'Teacher' access role by default, this is because this role does not allow any data editing within ScholarPack. You will need to assign other roles to staff members who require different levels of access to the system, e.g. SENDCO, Admin Team, Teaching Assistants, etc.
Note: Please also check that you have the correct roles assigned and change them if required.
To change the role of a staff member, you will need to do this on their staff profile. To access a staff profile you can either search their name within the top right search box, or go to the staff profile section located in Admin>Personnel>Staff and selecting their name from the drop down box. For further details on the Search Box or Personnel section, please see our training guide HERE.
Once on the staff profile, select 'Change password/roles' located under their ScholarPack Username on the left side of the profile. This will then open another page showing all available roles, once you have made your selection click 'Change' to save. If you are unsure on what roles to select for a member of staff, you can click 'Download the ScholarPack User Role Definitions' located on the left of the page which provides some further details on what access a role provides, or see our documentation HERE. Alternatively, we have also provided some recommendations below.
Note: There will be a username for every active member of staff, if there are some staff that do not require a login to ScholarPack, please delete this by going to their staff profile, selecting 'Change password/roles' and selecting 'Delete SP Login'.
Also, when assigning roles, we recommend you have at least 2 members of staff assigned the 'sysadmin' role as this is the role that can change staff passwords if they are forgotten.
- Full Access Admin/SLT/Head - Admin, Central Register Editor, Central Register Viewer, Senior Management Team, Human Resources, Student Admin and System Admin. (Note: If you have also purchased our Comms/Parents App module, you would also select Comms User, Parents App Inbox, Parents App Access Management and Parents App Configuration.)
- Limited Access Admin - Admin and if you would like them to be able to change passwords and roles for other staff members, you would also need to assign the System Admin role. (Note: the Admin role allows visibility of a staff profile, however, no contracts, confidential or absence information, the user would also require the HR role assigned to see this information).
- SENCO/SENDCO - Teacher and SENCO
- Teaching Assistant (Register Only) - Teaching Assistant
- Teaching Assistant (Register and Pupil Profile) - Higher Level Teaching Assistant
- CPO/DSO/DSL - Teacher and Child Protection Officer
Step 9 - API Configuration
The final step in this set up is to configure any links you have with 3rd party integrators (such as parent payment, safeguarding and assessment systems).
Depending on the system, they will have different requirements on what is needed to integrate, therefore, to assist, we have created a list of the most frequently used providers and how to integrate these with your ScholarPack MIS: Frequently Used API Integrations, however, you should always speak to the provider of the service you wish to integrate to ensure that the integration is being processed correctly.