Free School Meal Balances on API

Balances showing in Meal report when students are Free School Meals.

 

When this happens, gather information i.e. Student ID/name and amount being charged.

Check FSM details in the Extended tab of student - there may be duplications causing issues or no FSM recorded.

Check the FSM report.

When all else has been checked and you cannot see the issue, raise a SUP to as the Technical team to take a look at the API.

 

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