Error 2378: School arranged alternative provision (AP) placement leaving date is outside of the collection period.


May 2022:

This is a known issue with the Department for Education  - Error 2378 which relates to AP placements is triggering incorrectly where the leaving date is 20/01/2022 and is incorrectly not triggering where the leaving date is 19/05/2022.

On the student profile's Support Tab, check the dates entered are correct for this student's School-Arranged Alternative Provision History. If you are confident they are correct, submit the census and annotate if necessary on Collect. 

In Academic Year 2021/22, the Spring Census is looking for an alternative provision leaving date of 01-08-21 to 19-01-22 and Summer Census is looking for leaving dates between 20-01-22 to 18-05-2022. 

The ScholarPack Census software is filtered each Census to search for a particular date range, this error will only arise if there is an issue with the coding provided by the DfE. 

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