Edit a staff member's username

To change a staff member's username you would need to delete it and add a new one.

  • To be able to get to this menu item, you’ll need to have the Senior Management Team, Human Resources, or Admin role.
  • To make changes to a user's profile, you'll also need the System Admin role.

If you don’t have this, you’ll need to ask your team to give you access by following these instructions: How do I add a user role to a staff member?

Please be advised if you are doing this on behalf of yourself you will need to find another user who is both an Admin and System Admin to assist, as your permissions will temporarily be withdrawn until you have a new login set up.   


Go to the staff member's profile (Admin > Personnel > Staff > select staff member) and click change password/roles, next to where the photo shows.

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In this area click Delete SP logon at the bottom of the page.

You will be returned to the staff profile. Click Create to add the new username.

Do this in the same way as if you had just created the staff member: Create a new login for a member of staff

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