To access the staff member's page, you’ll need to have the Senior Management Team, Human Resources, or Admin role, and to make changes to a user's account, you'll also need the System Admin role.
If you don’t have this, you’ll need to ask your team to give you access by following these instructions.
Create the login
Go to Admin > Personnel > Staff.
Find the staff member from the dropdown box to access their profile.
If you haven't created a profile for them yet, click the Add New button and follow this guidance to fill out the information. Once their profile has been added, click Create to the right of their profile picture to add a login for them.
Give the staff member a Username and Password. Make sure that:
- The username has never been used before.
- You assign roles based on the access this staff member needs to have. For more information about the level of access each role gives, you can take a look at our User Roles Guide that is linked just below the list.
- The password is a minimum of 10 characters. There is password guidance information on the right-hand side.
- Click Save to save the changes.
Please Note:
Usernames in ScholarPack are unique and cannot be deleted or edited once created. This is due to auditing and security purposes, so please ensure the username has been entered correctly before saving.
If there are serious safeguarding or security reasons that would require a staff member's username to be changed, please contact ScholarPack support, or your support partner, and we will do what we can to assist you.
Once the login details and user roles have been added, click Save to save your changes. The staff member can then log in and change their password.
Monitoring Staff Login Activity
You can see last login information for a staff member from this User Account page. To see this information for staff in bulk, you can use the ScholarPack Users report.
You can also see a history of user role changes by clicking View Role History at the bottom on the page.