This query arises when a student has a date of birth outside the age range recorded for the School Type. Go to Admin > Config > Core Setup > School (or click on your school name at the top right of your screen) to go to the School Details table. Check the Phase and School Type recorded here. If it is incorrect, amend it. Alternatively check the Date of Birth for the student on their student profile Extended Tab. You can annotate this Query on Collect if there is a reason for the student age being out of range for the school type.
Click on Edit in order to view the range of options from the drop-down menus.
For all Phases where age cannot be less than 2 - the age should be calculated as follows:
Autumn - aged 2 as at 31 August
Spring - aged 2 as at 31 December
Summer - aged 2 as at 31 March
For all other Phases, for all terms, age as at 31 August should be used
School Type DOB
For <Phase> equals 'NS':
'50','51' Age should not be less than 2 and greater than 7
For <Phase> equals 'PS':
'01', '16' Age should not be less than 2 and greater than 9
'02' Age should not be less than 2 and greater than 10
'03' Age should not be less than 2 and greater than 11
'04' Age should not be less than 2 and greater than 13
'17' Age should not be less than 7 and greater than 12
'18' Age should not be less than 2 and greater than 11
'42' Age should not be less than 2 and greater than 8
'43' Age should not be less than 7 and greater than 11
'49' Age should not be less than 2 and greater than 13
For <Phase> equals 'MP':
'05' Age should not be less than 8 and greater than 13
'06' Age should not be less than 9 and greater than 14
'45' Age should not be less than 9 and greater than 13
'49' Age should not be less than 8 and greater than 14