If the teacher in question is being logged out of the Scholarpack system on a regular basis, check that there is not a time-out facility built into their Laptop etc.
If the problem persists, please contact your Support Team -
- If your school is supported by Scholarpack directly, click the 'Contact Us' button in the top right of the Help Centre
- If your school uses a Support Partner, please contact them. Click their name in the top right of your Scholarpack above the search box, for their contact details.