Query 4480Q: The Pay Range supplied is not valid for a support staff or teaching assistant post



You will receive this query where a staff member has a post held recorded as:

  • Leadership - Non Teacher
  • Other Support Staff
  • Teaching Assistant

Along with a the following pay range:

  • Leadership
  • Teachers Main
  • Teachers Upper
  • Leading Practitioners

The DfE do not expect this combination of post held and pay range. To check this locate the staff member in Admin > Personnel > Staff and click the cog next to the contract in question. In this area the post is seen on the left and the pay range on the right:


Ensure to click update to save any changes. 

If this information is correct you can annotate with a reason when uploading the census to Collect.

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