Why are my students miscategorised in SPTO?


Question - I'm seeing inaccuracies between the CTF I send to SPTO and the end result once it's on their side. For example. a student did not go into the correct class but their records in ScholarPack look fine.

Answer - The CTF standard does not include class information as per the DFE specification. Please reach out to SPTO to discuss how students are categorised on their side.

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