Why am I getting "Error sending data to server" when I try and access a class Formative Markbook?

The main reason for this, is you having no students in the Class. 

Go to; Admin > Classes and locate the class in question. If the class shows in red or orange, this means no students are assigned. (This would be green if students were assigned).

To fix this; go to the Add Student to Class tab (at the top) - click the Year group, then simply tick the classes for that year, tick all the students and click save at the bottom. Your Markbook will now work. 

If you check the Class and students are assigned, please report this to us so that we can investigate this further for you.  Please contact your Support Team:

  • If your school is supported by ScholarPack directly, click the 'Contact Us' button in the top right of the Help Centre
  • If your school uses a Support Partner, please contact them. Click their name in the top right of your ScholarPack above the search box, for their contact details.
Was this article helpful?
0 out of 0 found this helpful