Why do we still have so many census errors or queries left?

After running the calculate option in the spring census you may get far more errors and queries than you are expecting. This may be due to not completing the manual entries for the tables on the main screen. These will all show in red text, in the table for Specific Data.

Please complete the manual tables, checking your errors/queries as you go along by clicking on the calculate button.

If a census error or query has not been removed, 

  1. Calculate your census - You need to recalculate your census for the errors you've resolved to be removed. Just click the button at the right-hand side of your census page.
  2. Double-check - Check that you've followed the instructions to resolve the error correctly. You can see guidance for resolving them by typing the code into the search box in the Help Centre.
  3. Submit a note - If you are unable to resolve a query or tont error in COLLECT, you won't be able to remove it. You'll need to submit an explanation note when you submit your census to COLLECT. Take a look at the DfE’s COLLECT guides for help with what explanations to submit for any existing queries.
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