This error occurs when your school name is missing from your School Details table - if you go to Admin > Config > Core Set Up > School, you will be able to check this here.
If the school name is missing or incorrect, please can your Head Teacher contact the Support Team from their official school email address, and provide the name you wish to display here.
- If your school is supported by Scholarpack directly, click the 'Contact Us' button in the top right of the Help Centre
- If your school uses a Support Partner, please contact them. Click their name in the top right of your Scholarpack above the search box, for their contact details.