Go to Admin > Personnel > Staff.
- To be able to get to this menu item, you’ll need to have the Senior Management Team, Human Resources, or Admin role.
- To make changes to a user's account, you'll also need the System Admin role.
If you don’t have this, you’ll need to ask your team to give you access by following these instructions: How do I add a user role to a staff member?
Either search or scroll to find the staff member from the drop down box. Click on their name in order to access the staff profile.
Once in the staff profile, click on "change password/roles" (located to the right of the staff photo).
Give them a new password and confirm it. Scroll down and click Change for this to take effect.
The staff member will not receive an email to let them know that their password has changed. Pass the information on to the member of staff securely and stress that they must change their password once they log in following these instructions: How do I change my own password in ScholarPack?