You will require both Sysadmin and Admin user roles on ScholarPack to change a staff member's password. Go to Admin > Personnel > Staff and select the staff member from the drop down box. Once selected, click on their name in order to access the staff profile.
On the staff profile, click on "change password/roles" (located to the right of the staff member photo box).
Enter a temporary password following the password strength advice shown at the bottom of the screen. Click Change for this to take effect.
Pass the information on to the member of staff but stress that they will need to change it once they logon by clicking on Home >My Password and then follow the onscreen prompts.