Change a Password for another Staff Member

You will require both System Admin (Sysadmin) and the Admin user roles on ScholarPack to change a staff member's password. 

Go to Admin > Personnel > Staff and either search or scroll to find the staff member from the drop down box. Click on their name in order to access the staff profile. 

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Once in the staff profile, click on "change password/roles" (located to the right of the staff photo).

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Give them a temporary password following the password guidance shown on the right of the screen, ensuring a minimum of 10 characters.

To check what you've entered click 'Show new password' to avoid errors - 

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Click Save for this to take effect.

You will get a green confirmation in the top right of your screen - 

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Pass the information on to the member of staff securely and stress that they must change their password once they logon. 

See - How do I change my own password in ScholarPack?

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