Error message when clicking on a student's extended tab

If a student does not have an academic year assigned to them, you will receive an error message when accessing the student profile's Extended Tab (as below) :

 

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Check the front of the student profile to see if there is an academic year assigned to the student. 

 

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If there is no year group, go to Admin > Students > Admissions and click into the Current Year cell in order to place the student in the correct Year Group. 

 

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This will autosave. You can then navigate back the the student profile by clicking on the student's surname. 

Note: If the student is not displaying in the Admissions area, go to Admin > Students > Group Updater. Set it to All Years and All Groups, with Student Attribute Current Year Group. Click Choose to run this report. 

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Hold down the Ctrl and F keys (simultaneously) in order to open a search the box, and search the page for 'None'. Use the arrows to identify each entry on the page, which will be highlighted. 

 

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Tick to select this student. 

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Above the list of student names, select the academic year from the dropdown, then click Update at the base of the page to assign this year to the student. 

 

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