Your school URN on ScholarPack needs to match the records on the Get Information About Schools (GIAS) website. You can check your URN at Admin > Config > Core Setup > School, or click on your school name at the top right of ScholarPack.
If your URN is not correct, or missing, please can your Head Teacher email support@scholarpack.com from their Head Teacher email address and provide the correct URN (in addition to confirming the old URN). We can only accept this request from the Head Teacher or the Executive Head Teacher.
