Why are the buttons in reports greyed out in ScholarPack?

Occasionally certain users in ScholarPack will view their buttons in reports as grey, appearing to be inactive (see below):

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The buttons are active and will perform their designated function, but in order to restore colouration please go to Home and click on one of the colours at the base of the window that matches your colour scheme in ScholarPack (blue, green, purple or red). 

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