Why is my workforce census download button not showing?

If you cannot see the two buttons 'Generate Official School Summary' and 'Download Full Census File', it is due to your user role in Scholarpack. 

Users need to have the HR user role in order to see the summary and download buttons.

Please see our guide on the user roles available in ScholarPack - Staff User Roles on ScholarPack

You would need to speak with someone with the System Admin (sysadmin) role about getting this access added. To find out who has System Admin please follow this guide - How can I see all the staff usernames and their user roles?


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