Error 2491 or 2492: Attendance code 'X' must only be used for non-compulsory school age children

This error may show if you have used the X attendance code on a student who is compulsory school age.

This is because the X code should only be used for students who are not of statutory age. Please refer to: List of Register Attendance Codes

How to Resolve

If an X code (or any X sub-codes e.g. X01) has been used for a student(s), you'll need to amend the mark to one of the other attendance codes that is not X (or any X sub-codes).

  • To see which students have an X code go to Reporting > Reports > Attendance (tab) > Code Count Report.
  • Set the date range for the current academic year
  • Select the X code from the dropdown and click Choose to view a list of any students with X codes in their attendance.

  • Click on the students name to be taken to the attendance tab of their profile
  • Under 'Weekly Breakdown' click on Manage Register to view all codes recorded for this student this academic year.

    *Right click on the image below and select 'Open image in new tab' to enlarge
  • Scroll along to the right and find any X codes.

  • To amend them just click on the code and select a code to change it to.
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