FAQ
GDPR
Assessments
- Why can't I access SMT assessment in workspace?
- Can I transfer the summative marks from one checkpoint to another?
- How can I change my assessment class names?
- How can I see the percentage of students in reception who are on track for GLD?
- Why are students not showing in the markbooks?
- How can I see the percentage of students working below at a certain checkpoint?
Census
Register
- How do I record late pickups?
- How can I quickly see who wasn't in school on a certain date?
- Registration Codes
- Why are students not appearing on our registers?
- Recording An Unexpected School Closure
- Manage Register Changes
Meals
- How do I remove dinner debts for a student?
- How do I credit off a meal debt?
- How do I edit the cost of a meal?
- How can I get a complete breakdown of all Meals a student has had, as well as all payments made?
- How do I remove meals due to school closure?
- How do I delete a meal payment made in error?
Students
- How do I add Proficiency in English to an individual student and report on this?
- Confidential Data Entry
- Error when uploading CTF file
- How do I off roll a student?
- How do I access a student record for a leaver?
- How do I delete a student?
Staff
- Can I import staff contacts?
- I Cannot See a Teacher in the Tutors Area
- I don't want my Teachers to record conduct, how can I take this off their view?
- How can I see what User Roles my staff have?
- I have changed my classes for the new year, but my reports show the old teachers?
- How do I exclude a staff member from the WorkForce Census?
Misc
- Is it possible to plan a text message/email to go out on a future date?
- I am unable to see the My Subjects tab but need to enter assessment - please help.
- How do we renew our ScholarPack contract?
- Unable to Access ScholarPack on One Computer
- How do I create a punctuality report?
- Historic On Roll Numbers by Date