Support and Data Protection

Using the ScholarPack platform

• Secure Upload
• We've received a Subject Access Request, what's ScholarPack's procedure here?
• Why is ScholarPack not working?

Using the Help Centre and Support

• ScholarPack Change Log
• How can I get in touch with ScholarPack?
• Can I print or download a PDF of a Help Centre article?
• How to use the ScholarPack Help Centre
• How do we book training for ScholarPack?
• ScholarPack Customer Experience Charter

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Videos and Webinars

• ScholarPack free webinars and recordings
• ScholarPack Assessment video webinars
• Quick new user videos

GDPR

• Authorised Subprocessors
• ScholarPack Privacy Statement
• ScholarPack Privacy Policy (Jan 2022)
• ScholarPack GDPR Guide
• School Data Retention Policy: Delete Former Students in Bulk
• GDPR: The difference between first and third-party data

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