• The attendance percentages on the Dashboard are far too low and students have no weekly breakdown table on their attendance tab - why is this?
• How do I report on early years pupil premium?
• How do I amend the spelling of a student's name please?
• How do I find a leaver's contact details?
• How can I correct a Club cost retrospectively?
• How can I see what the student ages were on a particular date?
• How can I assign a House to Students
• One of my registration groups has split into two, how can I add a new group?
• How do I get a list of student names in alphabetical order?
• How can I update the School History for an Off Roll student?
• I'm setting up a new Destination School but it's asking for a URN, how can I find this?
• How can I report on students in care?
• How do I record how a student travels to school?
• We are setting up a new nursery year group, what changes do we need to make?
• Is there a way I can pull off numbers of ethnic minority groups for each year group?
• In the Free School Meals report there are rows with gaps, why is this?
• A student lives half the time with each parent, how do I record their address?
• How do I end an SEN provision?
• I have corrected a spelling mistake in a students name but it doesn't appear to have saved when I search for the student?
• I can't delete a student, please help?
• How do I stop monitoring a student?
• What is the Scholar ID?
• Can I add a student onto ScholarPack before receiving the CTF?
• When I go to a student's Support tab I receive an error, can you help?
• I have accidentally deleted a contact's number can I retrieve this?
• Can I see a list of students who joined/left us between specific dates?
• I have reinstated a student but their name does not appear in the student dropdown bar, why is this?
• How do I change the date of birth for a student?
• How do I make an inactive Intervention group live again?
• I have imported a CTF for a student but cannot find their profile on ScholarPack, they may have been a former student