• Year Start FAQs
• How do I make changes to the school table i.e. DfE number?
• How can I see who I have sent an email to in the comms log?
• Are there any training videos for schools new to ScholarPack, or new staff joiners?
• I can't access an individual in a Formative Markbook
• How can I run a report with FSM and contacts telephone numbers?
• How to send Comms to students with the Y code or any other Attendance code?
• Can teachers hide the register comments?
• EAL steps: Stage 1, 2 & Levels what do they mean or relate to?
• How do I refresh my cache?
• Why is an excluded student is missing from the conduct exclusion report?
• Contact Us
• Can we bulk titles to contacts?
• Parent(s) are not receiving emails from the school
• Can I enlarge the text size on the ScholarPack screens?
• Is there any way to check a history of changes over a date range for progress and attainment?
• How can I view summative checkpoint results for a previous year 6?
• A member of staff is not receiving emails sent to them
• What's the best way to view data for all schools across our MAT?
• What is our ScholarPack server number?
• How can I search by date of birth?
• Does ScholarPack have an iPad app?
• Help. I'm having issues loading scholarpack onto my iPad. What's wrong?
• I have a child marked present in the register but not appearing in the Fire List. Why is this?
• How do I delete a student address entered in error to the profile?
• ScholarPack isn't working, teachers can't access registers
• Catholic Spring Census
• A student that has been re-admitted has an erroneous left school message on their profile. Can it be removed?
• How can I re-admit a student that previously attended our school?
• What file types can I upload to ScholarPack or send via Comms?