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I need to create a mailing list via comms for our governors. The governors contact details are not yet in the comms section
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Is it possible to retrieve an email/SMS sent in error?
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When we send a text will the text go to the mobile on the student file or to the first number detailed on the parents contact details?
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I have sent an email to wrong people, can I retrieve it?
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A parent replied to a Comms email but I have not received it, why is this?
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We have a new Nursery class but their details aren't showing in Admin > Comms, why is this?
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Why does a students's contact email address have a line through it when I choose them to Comms to send an email?
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Some staff members aren't receiving emails sent from the school comms, can you help?
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Why can't I send an International SMS?
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How can I send an sms for meal debts?
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What is the size limit for email attachments through Comms?
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How can I create a group in Comms for staff I send regular emails to?
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How can I send an email to someone form ScholarPack who isn't recorded on the system as a Parent, or Staff?
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I need to be able to print labels with addresses on, what's the quickest way I can do this for the whole school?
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In the Comms area there is no option to choose Contact 6?
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How can I give my Teachers access to the Comms area?
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I'd like be able to send regular messages to a group of students, how do I do this?
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We have just moved over to Scholar Pack from SIMS. We have spaces in our phone numbers - both landline and mobile - as it made reporting in SIMS easier. Do I need to change this on ScholarPack for COMMS to work correctly?
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How can we see how many SMS we send a year through Comms?
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Why can't I send an SMS?
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Can I send comms out to regular visitors to the school if the school is unexpectedly closed?
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How can I amend a saved group in the comms area?
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It looks like I'm going to send a text and an email, please help?
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I've sent an email to all staff on Comms but don't wish one staff member to see this, can that email log be deleted?
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Is it possible to send a text to parents when a student is registered as not in school?
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I'm attaching a Publisher document to a Comms email but it says invalid file type, why is this?
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When sending text messages from ScholarPack we would like to change the name the SMS shows from. How can we do this?
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A student contact says they are not receiving texts from the school, can you help?
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I have a parent that isn't receiving emails sent from ScholarPack, can you help?
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Is there a limit to the amount of texts I can send from ScholarPack?
