• Whenever I send emails out from the comms feature, it bunches all my content up and takes out the line breaks. Is there a way around this? it looks fine when I press send.
• FSM students are not showing in the FSM dynamic group in the Comms area, why is this?
• Can we see a Comms Log on Student profile although we are not with SP?
• Do we charge for emails as well as SMS?
• Why is a parent(s) are not receiving our texts?
• Is there any way of sending an SMS with more than 160 characters through the comms module?
• When we send an email to all parents, will they be able to see just their own email address?
• I have a parent who is not receiving text messages (SMS), can you help?
• Can we send a text in the future?
• Can I Mail merge documents on comms?
• Can we send a text to students in each House?
• Can we send Comms messages to Governors?
• Is it possible to retrieve an email/SMS sent in error?
• When we send a text will the text go to the mobile on the student file or to the first number detailed on the parents contact details?
• I have sent an email to wrong people, can I retrieve it?
• A parent replied to a Comms email but I have not received it, why is this?
• We have a new Nursery class but their details aren't showing in Admin > Comms, why is this?
• Why does a students's contact email address have a line through it when I choose them to Comms to send an email?
• Some staff members aren't receiving emails sent from the school comms, can you help?
• Why can't I send an International SMS?
• How can I send an sms for meal debts?
• What is the size limit for email attachments through Comms?
• How can I create a group in Comms for staff I send regular emails to?
• I need to be able to print labels with addresses on, what's the quickest way I can do this for the whole school?
• In the Comms area there is no option to choose Contact 6?
• How can I give my Teachers access to the Comms area?
• I'd like be able to send regular Comms messages to a group of students (e.g. FSM), how do I do this?
• We have just moved over to Scholar Pack from SIMS. We have spaces in our phone numbers - both landline and mobile - as it made reporting in SIMS easier. Do I need to change this on ScholarPack for COMMS to work correctly?
• How can we see how many SMS we send a year through Comms?
• Why can't I send an SMS?