-
Can we send a text to students in each House?
-
I need to create a mailing list via comms for our governors. The governors contact details are not yet in the comms section
-
Is it possible to retrieve an email/SMS sent in error?
-
When we send a text will the text go to the mobile on the student file or to the first number detailed on the parents contact details?
-
I have sent an email to wrong people, can I retrieve it?
-
A parent replied to a Comms email but I have not received it, why is this?
-
We have a new Nursery class but their details aren't showing in Admin > Comms, why is this?
-
Why does a students's contact email address have a line through it when I choose them to Comms to send an email?
-
Some staff members aren't receiving emails sent from the school comms, can you help?
-
Why can't I send an International SMS?
-
How can I send an sms for meal debts?
-
What is the size limit for email attachments through Comms?
-
How can I create a group in Comms for staff I send regular emails to?
-
How can I send an email to someone form ScholarPack who isn't recorded on the system as a Parent, or Staff?
-
I need to be able to print labels with addresses on, what's the quickest way I can do this for the whole school?
-
In the Comms area there is no option to choose Contact 6?
-
How can I give my Teachers access to the Comms area?
-
I'd like be able to send regular messages to a group of students, how do I do this?
-
We have just moved over to Scholar Pack from SIMS. We have spaces in our phone numbers - both landline and mobile - as it made reporting in SIMS easier. Do I need to change this on ScholarPack for COMMS to work correctly?
-
How can we see how many SMS we send a year through Comms?
-
Why can't I send an SMS?
-
Can I send comms out to regular visitors to the school if the school is unexpectedly closed?
-
How can I amend a saved group in the comms area?
-
It looks like I'm going to send a text and an email, please help?
-
I've sent an email to all staff on Comms but don't wish one staff member to see this, can that email log be deleted?
-
Is it possible to send a text to parents when a student is registered as not in school?
-
I'm attaching a Publisher document to a Comms email but it says invalid file type, why is this?
-
When sending text messages from ScholarPack we would like to change the name the SMS shows from. How can we do this?
-
A student contact says they are not receiving texts from the school, can you help?
-
I have a parent that isn't receiving emails sent from ScholarPack, can you help?
