• Can we delete emails and SMS?
• How can I send comms out to split parent families?
• Can I resend an email or SMS?
• Can we design emails with HTML or iframe?
• Why was the Email or SMS not sent?
• How can I create a group in Comms for students I send regular emails to?
• Can parents reply to emails sent by the school via comms?
• Why was the text or SMS message not received?
• Parents or Staff not receiving emails
• Why is a student not showing in the Comms area?
• A line through student contact email address in Comms
• Why do off roll students show in the Comms area?
• I can't send an SMS
• When we send an email to all parents, will they be able to see just their own email address?
• When we send a text will the text go to the mobile on the student file or to the first number detailed on the parents contact details?
• What is the size limit for email attachments through Comms?
• We have a new Nursery class but their details aren't showing in Admin > Comms, why is this?
• Using the Comms module for sending Emails, SMS/App messages and Letters
• Can an email log be deleted for a staff member?
• Is there a limit to the number of attachments when you send an email via Comms?
• Is there a limit to the amount of texts I can send from ScholarPack?
• Send a text to parents when a student is registered as not in school
• Is it possible to unsend, withdraw, or retrieve an email or SMS sent in error?
• I'm attaching a Publisher document to a Comms email but it says invalid file type, why is this?
• Send regular Comms messages to a group of students
• How do I see the number of texts or emails that will be sent out?
• Can we add our letter header to ScholarPack?
• Can we set contact permission to take home or email, SMS, phone or letter in bulk?
• Is it possible to send Comms messages to our Admissions Students?
• In the Comms area there is no option to choose Contact 6?